Section 1 Introduction & Scope
This Privacy Policy ("Policy") applies to the pp888 platform ("we", "our", "pp888") website and its related services. When you register, log in, play games, or use any of our services on pp888, you are considered to have accepted the terms of this Policy.
Our goal is to provide the highest level of privacy protection to users in Bangladesh. We believe that responsible handling of user data is the foundation of a trustworthy platform. This Policy clearly describes what information we collect, how we use it, and what rights you have.
This Policy applies to all people residing in Bangladesh who use pp888. Our services are prohibited for those under 21 years of age, and accordingly we do not collect or store data from minors.
Section 2 Information We Collect
pp888 collects only the minimum information necessary to provide its services. The information collected is divided into the categories described below:
2.1 — Identity Information
Information you provide when registering an account includes:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Preferred language and currency (Bangladeshi Taka / ৳)
- National ID card or passport number (if identity verification is required)
2.2 — Financial Information
Information about your payment method is required during deposits and withdrawals. pp888 currently processes transactions via bKash, Nagad, Rocket, and Upay. We store your mobile banking number and transaction reference numbers, but your full PIN or password is never collected or stored.
2.3 — Technical Information
When you visit our site, certain technical data is collected automatically:
- IP address and device identifier
- Browser type and operating system
- Pages visited and session duration
- Cookies and session tokens (for service security)
- Referral source (how you arrived at our site)
2.4 — Gaming Activity Information
To ensure fair play and improve your experience, we store your gaming history, bet amounts, win/loss records, and promotion usage history.
Section 3 Purpose of Data Use
Collected information is used only for the following purposes:
- To create, verify, and manage secure account logins
- To process deposits and withdrawals and to maintain transaction history
- To accurately deliver bonuses, cashback, and VIP benefits
- To prevent fraud, money laundering, and other criminal activity
- To provide customer support and resolve complaints
- To ensure the technical development and security of the platform
- To enforce responsible gaming policies and identify problematic gaming behavior
- To provide a personalized experience based on your preferences
pp888 never shares your information with third parties for marketing or advertising purposes without your explicit consent.
Section 4 Data Storage & Security
We apply industry-standard security measures to keep your data safe:
4.1 — Technical Safeguards
- SSL/TLS encryption is used for all data transmission
- Sensitive information is stored in encrypted form in the database
- Regular security audits and vulnerability tests are conducted
- Firewalls and intrusion detection systems are active 24/7
- Two-factor authentication is available
4.2 — Organizational Safeguards
Only authorized staff have limited access to your personal information. All staff are bound by confidentiality agreements and receive regular data protection training. In the event of any security breach, we act promptly and notify affected users.
4.3 — Retention Period
We retain your information for as long as your account is active. After an account is closed, financial transaction records may be kept for a defined period as required by law. Once that period has passed, data is securely deleted.
Section 5 Sharing Information with Third Parties
pp888 does not sell, lease, or commercially transfer your personal information. However, information may be shared in the following limited circumstances:
5.1 — Service Provider Partners
Only information necessary for service operations is shared with payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and game providers. All such partners operate under strict confidentiality agreements.
5.2 — Legal Obligations
We may be required to disclose information in response to a court order, a lawful request from a law enforcement agency, or applicable law. In such cases, we provide only the information legally required.
5.3 — Business Changes
In the event of a business change such as a merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will notify you in advance and the new entity will be required to follow this same Privacy Policy.
Section 6 Cookie Policy
pp888 uses cookies to keep the website functioning properly and to improve your experience.
6.1 — Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure security
- Functional cookies: To remember your language preference and account settings
- Analytical cookies: To understand which pages on the site are used most (anonymous data)
Cookies can be managed through your browser settings, but disabling cookies may cause some features of the site to not work properly.
Section 7 Your Rights
As a pp888 user, you have the following rights:
7.1 — Right to Access
You have the right to request access to all personal information stored in your account. We generally provide the information within a reasonable time after the request.
7.2 — Right to Correction
You have the right to request correction of any errors in your personal information. Most information can be updated directly from your account settings.
7.3 — Right to Deletion
You may request to close your account and delete your data. However, certain information may need to be retained for a defined period due to legal obligations.
7.4 — Right to Object
In certain circumstances, you have the right to object to the processing of your information, particularly in relation to marketing communications.
To exercise these rights, please contact our support team. We will take appropriate action after verifying your identity.
Section 8 Protection of Children and Minors
pp888 strictly refrains from providing services to anyone under the age of 21. We do not knowingly collect personal information from any minor. If we become aware that a user is under 21, their account will be suspended immediately and any collected data will be deleted.
If you are aware that a minor is using our services, please notify us immediately at [email protected].
Section 9 International Data Transfers
pp888 primarily serves users in Bangladesh. For operational purposes, some data may be processed on servers located in other countries. In such cases, we ensure that transferred data receives the same level of protection described in this Policy.
Section 10 Changes to This Policy
This Policy may be updated from time to time due to business changes, legal requirements, or technological developments. For significant changes, we will:
- Post a clear notice on the website
- Send a notification to your registered email
- Clearly state the effective date of the changes
Continued use of the site after any changes will be considered acceptance of the updated Policy. We therefore recommend visiting this page regularly.
Section 11 Responsible Gaming & Data
pp888 places the highest importance on responsible gaming. Using data from your gaming activity, we can identify unusual behavior and provide assistance when needed. This data analysis is conducted in the interest of users — not for any marketing purpose.
If you would like to learn about setting gaming limits or self-exclusion options, visit our Responsible Gaming page.